This Privacy Policy explains how Greve Explorer processes personal data in connection with its website, booking requests, and guided culinary and market tours in Greve, Denmark.
When GDPR applies, we process personal data only on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We keep processing limited to what is relevant for bookings, communication, service delivery, and website operation.
Where GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to receive certain data in a portable form. If processing is based on consent, you may withdraw it for future processing. We may ask for information needed to verify the request and assess any legal exceptions.
We may process identification and contact details, booking and payment information, dietary preferences you choose to provide, meeting-point and attendance details, communication records, and technical data such as device and usage information. We use this information to manage requests, confirm availability, arrange tastings, and operate the website and services.
We receive data when you submit a website request, contact us by email or phone, provide dietary information, complete a booking or payment step, or communicate with us before or after a tour. We may also collect limited technical data automatically when you use the website, and we may receive operational information from payment or service providers involved in the booking process.
Necessary cookies support core site functions and security. Preference cookies remember choices you make. Analytics cookies help us understand how the site is used and improve performance. If enabled, similar technologies may be used for the same operational purposes.
Where cookies are not strictly necessary, you can manage them through your browser settings or any cookie controls made available on the website. Blocking some cookies may affect site functions such as form handling, preference storage, or basic analytics.
We use personal data to respond to inquiries, manage date and group requests, collect dietary information, confirm venue availability, arrange routes and tastings, process booking payments, coordinate meeting-point check-in, and deliver guided tasting walks. We also use data to communicate about the booking, maintain records, improve service quality, and meet legal, accounting, and security obligations.
We may share personal data with service providers that support website hosting, communications, booking administration, payment processing, and related technical services. Where a tasting venue, payment provider, or other operational partner is involved, data is shared only to the extent needed to arrange the service or complete the transaction. These parties are expected to handle information under appropriate confidentiality and security obligations.
We may disclose personal data to public authorities, courts, or other parties when required by law, to respond to lawful requests, to protect our rights, or to address fraud, security, or similar concerns. Any such disclosure is limited to what is necessary for the relevant purpose.
Use the contact details below for privacy questions and rights requests.
You may be able to request access to your data, correction of inaccurate information, deletion in appropriate cases, restriction of processing, or objection to certain processing activities. Where applicable, you may also ask for portability of data you provided to us. These rights do not apply without limit and may be affected by legal retention duties or other lawful grounds.
To exercise a privacy right, provide enough information for us to identify the relevant record and confirm your identity. We may need additional details to understand the scope of the request. If we cannot act on the request in full, we will explain the reason to the extent required by law.
Booking, payment, and communication records are retained for the period needed to manage the service, handle follow-up matters, and meet accounting or legal obligations. Technical logs and similar operational data are kept for a shorter period unless they are needed for security, troubleshooting, or a legal claim. When retention ends, data is deleted or anonymized in a practical manner.
If we make material changes, we will update the policy text on the website and, where appropriate, provide a separate notice through a reasonable communication channel. The date of the latest revision should be checked before submitting personal data.
